Visit China Visa Center Refund Policy
Fast, Secure, Worry-Free, simple 100% refund – that’s our promise. At Visit China Visa Center, we pride ourselves on providing trustworthy and efficient China visa services. Your satisfaction is our priority, and we offer a full refund guarantee under the following conditions.
1. Full Refund Guarantee
If for any reason you decide to cancel your visa service before we submit your application to the Chinese embassy or consulate, Or if your Chinese visa is not granted, we will issue a 100% full refund of the service fees you have paid.
2. Non-Refundable Situations
- Please note that once your application has been officially submitted to the Chinese embassy or consulate, refunds are no longer available. This is because government visa fees and processing cannot be reversed.
- Used shipping label: The shipping label has already been used, and the cost has been incurred. This fee is non-refundable.
3. How to Request a Refund
To request your full refund, please contact us immediately at:
- Email: service@visitchinavisa.com
- Phone: [+1 202 202 2888]
Include your full name and order number. Refund requests are processed promptly within 7–10 business days.
4. Refund Timelines
Once we issue your refund, it may take additional time for your financial institution to make funds available in your account.
| Refund Timeline | Refund Method |
|---|---|
| 24 hours | Zelle Venmo |
| 3-5 business days | Credit Card |
| Up to 10 business days | Debit card/ Checking account |
5. Customer Support
If you have any questions or concerns about our refund policy or visa service, please feel free to reach out. We’re here to help you every step of the way.
Note:
Visit China Visa Center offers a convenient full refund service for reasonable use by our customers. Should customers abuse this service, we may adjust its availability.
For any refund, Visit China Visa Center may require additional information and documentation (such as a government-issued photo identification) during the processing of a refund to help determine whether to provide a refund. Visit China Visa Center reserves the right to take additional actions to prevent fraud or abuse (including denial of refunds, or, imposing refund fees). Visit China Visa Center may modify this policy at any time.