Last Updated: September 29, 2026
These Terms & Conditions (“Terms”) govern your use of the Visit China Visa Center website, visitchinavisa.com, and your purchase or use of our China visa application assistance, All-Inclusive Visa Service, Courier / Submit-Only Service, and related services.
By using our website, placing an order, or purchasing our services, you agree to these Terms.
1. About Visit China Visa Center
Visit China Visa Center (“Visit China Visa Center,” “we,” “us,” or “our”) is a private visa service company providing administrative assistance and courier-related services for individuals applying for Chinese visas.
Visit China Visa Center is not a government agency, embassy, consulate, or official representative of the Government of the People’s Republic of China.
We are an independent private service provider.
2. Our Services
Our services may include:
- All-Inclusive China Visa Service
- China visa application assistance
- Application form assistance
- Document review
- Passport handling
- Courier / Submit-Only Service
- Passport submission and pickup
- Shipping coordination
- Customer support
- Consultation and administrative assistance
- Expedited service where available
The exact services included in an order are determined by the product or service purchased by the customer.
3. All-Inclusive Visa Service
Our All-Inclusive Visa Service may include assistance with the China visa application process, document preparation or review, application submission, passport handling, and government visa fees, as specifically described on the applicable product page.
The services included in the All-Inclusive package may vary by visa type, applicant, consular jurisdiction, and product selected.
Customers should review the specific product description before placing an order.
4. Courier / Submit-Only Service
Our Courier / Submit-Only Service is intended primarily for customers who have completed the required online China visa application process and have the necessary application or approval documentation required for passport submission.
Depending on the applicable service, Visit China Visa Center may:
- Receive the customer’s passport and documents;
- Review documents for basic submission requirements;
- Submit the passport and required materials to the applicable Chinese embassy, consulate, or visa processing authority;
- Pick up the passport after processing;
- Arrange return shipping to the customer.
Courier / Submit-Only Service is not the same as our All-Inclusive Visa Service.
Unless specifically stated on the applicable product page, Courier / Submit-Only Service does not include completing the customer’s entire visa application, guaranteeing the accuracy of information entered by the customer, or guaranteeing visa approval.
Customers who select Submit-Only Service are responsible for completing their application accurately and providing all required documents.
5. Customer Responsibility for Submit-Only Applications
For Courier / Submit-Only Service, the customer is responsible for:
- Completing the online visa application;
- Providing accurate personal and passport information;
- Selecting the appropriate visa type;
- Selecting the appropriate consulate office;
- Providing accurate travel information;
- Uploading or submitting required documents;
- Providing acceptable photographs;
- Obtaining required invitation letters or supporting documents if applicable;
- Following applicable government instructions;
- Completing any required online pre-approval process;
- Providing the required passport and documents to Visit China Visa Center.
Visit China Visa Center may identify obvious missing or incomplete items, but we do not guarantee that a customer-completed application will satisfy all government requirements.
6. Visa Decisions
Visit China Visa Center does not issue, approve, or deny Chinese visas.
The final decision regarding any visa application is made by the applicable Chinese embassy, consulate, or government authority.
No service purchased from Visit China Visa Center guarantees visa approval.
A government authority may approve, deny, delay, or request additional information or documentation.
7. Processing Times
Processing times displayed on our website are estimates unless expressly stated otherwise in writing.
Processing may be affected by:
- Government processing volume;
- Embassy or consulate closures;
- Government holidays;
- Additional review;
- Requests for additional documents;
- Security or administrative review;
- Changes in government procedures;
- Customer errors or missing documents;
- Shipping delays.
Visit China Visa Center does not control government processing times or government decisions.
8. Expedited Service
Where expedited processing is available, expedited service means that Visit China Visa Center will request or provide faster handling according to the applicable service.
Expedited service does not guarantee visa approval or a specific visa issuance date.
Availability of expedited processing may vary by consular jurisdiction, visa type, application, government policy, and current operating conditions.
9. Government Fees
Government or consular visa fees are established by the applicable government authority.
If a government fee is included in the All-Inclusive Service, the inclusion will be stated on the applicable product page.
Government fees for Chinese visa may be refundable if the you didn’t get Chinese visa.
10. Customer Information
Customers must provide accurate, complete, and truthful information.
Visit China Visa Center is not responsible for delays, rejection, additional review, or other consequences resulting from incorrect, incomplete, outdated, or misleading information provided by the customer.
11. Shipping and Courier Services
We may use FedEx, UPS, USPS, or other third-party carriers.
Customers are responsible for providing an accurate delivery address.
Once a package has been transferred to a third-party carrier, delivery is subject to the carrier’s policies and operating conditions.
Visit China Visa Center does not guarantee delivery times controlled by third-party carriers.
Visit China Visa Center may provide prepaid shipping labels through UPS, FedEx, USPS, or other third-party carriers as a convenience to customers.
- Carrier Responsibility: All shipments are subject to the applicable carrier’s terms, conditions, policies, and liability limitations. Once a package is accepted by the carrier or its authorized shipping location, the carrier is responsible for transportation, handling, delivery, and any loss or damage occurring within its custody, subject to applicable law and the carrier’s terms.
- Drop-Off and Carrier Acceptance: Customers are responsible for properly packaging their documents and depositing packages at an authorized carrier location. A drop-off receipt or initial tracking update does not necessarily establish that the package has entered the carrier’s transportation network.
- Lost, Delayed, or Damaged Shipments: Visit China Visa Center does not guarantee delivery times or the safe delivery of packages controlled by third-party carriers. Claims involving lost, delayed, or damaged shipments must be investigated and handled in accordance with the applicable carrier’s claim procedures.
- Limitation of Liability: To the extent permitted by applicable law, Visit China Visa Center shall not be responsible for losses, damages, delays, replacement costs, passport replacement expenses, or other consequential or incidental damages arising from third-party carrier services, except to the extent caused by our own negligence, misconduct, or other conduct for which liability cannot legally be excluded.
- Carrier Claims: Visit China Visa Center may assist customers in submitting and following up on carrier claims. Any reimbursement or compensation is subject to the carrier’s investigation, applicable liability limits, and claim determination. Assistance with a carrier claim does not constitute an admission of liability by Visit China Visa Center.
12. Payments and Refunds
Payment is required according to the terms displayed at checkout.
Refund eligibility is governed by our Refund Policy and the terms of the applicable product purchased.
Government fees, shipping charges, third-party fees, and services already performed may be non-refundable unless specifically stated otherwise.
13. No Legal Advice
Our services are administrative visa assistance and courier services.
Unless expressly stated otherwise, our services do not constitute legal advice, immigration legal representation, or attorney services.
Customers requiring legal advice should consult a qualified attorney.
14. Website Use
You agree not to use our website to:
- Submit fraudulent information;
- Impersonate another person;
- Attempt unauthorized access;
- Interfere with website operations;
- Introduce malware;
- Abuse our communication systems;
- Violate applicable laws.
15. Intellectual Property
The content, text, logos, graphics, images, website design, and other materials on visitchinavisa.com are owned by or licensed to Visit China Visa Center and may not be reproduced or commercially used without permission.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Visit China Visa Center will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services, including missed travel, lost profits, or other consequential losses.
To the extent permitted by applicable law, our total liability relating to a particular transaction will not exceed the amount actually paid to Visit China Visa Center for that service.
17. Events Beyond Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including government closures, government policy changes, natural disasters, severe weather, transportation disruptions, carrier delays, technical failures, public emergencies, or other force majeure events.
18. Governing Law
These Terms shall be governed by the laws applicable in the Commonwealth of Washington DC, except where applicable law requires otherwise.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
20. Visit China Visa Center SMS Terms of Service
1. Program Description
By opting into Visit China Visa Center text messaging, you agree to receive recurring automated promotional and transnational text messages (e.g., cart reminders, order updates). Messages may be sent using an automatic telephone dialing system or other digital technology to the mobile telephone number you provided when signing up. Consent to receive text messages is not a condition of any purchase.
2. Message Frequency
Message frequency varies depending on your interactions with us, but you can generally expect to receive up to 3 messages per month.
3. Cost & Fees
Message and data rates may apply. Check with your wireless carrier for details on your text messaging plan. Visit China Visa Center does not charge any premium fees for this service, but standard text messaging rates from your mobile provider still apply.
4. Opt-Out & Cancellation
You can cancel the SMS service at any time. Just text STOP to 8883388055. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text START or JOIN to resubscribe.
5. Support & Help
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting service@visitchinavisa.com or calling 8883888055.
6. Carrier Liability
Carriers are not liable for delayed or undelivered messages. Mobile network delivery is subject to transmission capacity and network coverage restrictions out of our control.
7. Dispute Resolution & Governing Law
Any disputes arising out of or related to these SMS Terms will be governed by the laws of Washington DC, without regard to its conflict of law principles. Any dispute shall be resolved through individual, binding arbitration rather than in court, and you waive your right to participate in a class-action lawsuit.
8. Privacy Policy
We respect your right to privacy. Data obtained from you in connection with this SMS service will be processed in accordance with our Privacy Policy. Mobile information will not be shared or sold to third parties for marketing or promotional purposes.
21. Dispute Resolution Clause
IMPORTANT NOTICE REGARDING DISPUTES AND CHARGEBACKS:
At Visit China Visa Center, customer satisfaction is our top priority. If you experience any issues with your order, delays in communication, or wish to request a refund, you are contractually required to contact our customer support team first via email (service@visitchinavisa.com) or telephone (888-388-8055) local: 202 202 2888 before initiating a credit card dispute or chargeback with your bank.
Please note that once our specialists begin processing your application or electronic COVA filing, actual labor and technology costs are incurred. Fraudulent chargebacks, “buyer’s remorse,” or disputes filed due to a customer’s failure to check their email spam/junk folders will be vigorously contested using our digital system logs and government portal submission receipts. In the event of an unnotified dispute, the customer agrees to be held liable for any additional chargeback fees incurred by our merchant processor.
22. Contact
Visit China Visa Center
Website: https://visitchinavisa.com
Email: service@visitchinavisa.com
Support: 888 388 8055
