Last Updated: September 29, 2026
Visit China Visa Center respects your privacy and is committed to protecting personal information submitted through our website and services.
1. Information We Collect
Depending on the service requested, we may collect:
- Full name
- Date of birth
- Email address
- Telephone number
- Mailing address
- Citizenship and nationality
- Passport number
- Passport issue and expiration dates
- Passport copies or images
- Visa application information
- Travel information
- Photographs
- Invitation letters
- Supporting documents
- Shipping information
- Payment-related information
2. How We Use Information
We may use personal information to:
- Provide China visa services;
- Assist with visa applications;
- Review documents;
- Submit passports and application materials;
- Arrange passport pickup and return shipping;
- Process payments;
- Communicate about orders;
- Respond to customer inquiries;
- Provide application updates;
- Detect fraud and unauthorized transactions;
- Improve our website and services;
- Comply with applicable laws.
3. Submit-Only / Courier Service Information
For customers using Courier / Submit-Only Service, information and documents may be used to facilitate passport submission, pickup, shipping, and related administrative services.
We do not assume responsibility for the accuracy of application information independently entered or submitted by the customer.
4. Sharing Information
We may share necessary information with:
- Chinese embassies and consulates;
- Authorized visa processing authorities;
- Shipping carriers;
- Payment processors;
- Website and hosting providers;
- Customer service platforms;
- Email and SMS providers;
- Security and fraud prevention providers;
- Professional service providers;
- Government authorities when legally required.
We do not sell customers’ passport information or visa application documents to third parties for their own marketing purposes.
5. Payment Information
Payments may be processed through third-party payment providers.
We generally do not store complete credit card numbers on our own systems.
6. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand traffic, improve services, measure advertising, and enhance security.
7. Communications
We may contact customers by email, telephone, SMS, or website chat regarding orders, applications, documents, payments, shipping, and customer service.
Transactional communications may continue even if a customer opts out of marketing communications.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal requirements.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or security of third-party websites.
11. Privacy Requests
Depending on applicable law, you may have rights concerning your personal information, including requests for access, correction, or deletion.
To make a privacy-related request, contact us using the information below.
12. Changes
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate when the policy was most recently revised.
13. Contact
Visit China Visa Center
Website: https://visitchinavisa.com
Email: service@visitchinavisa.com
Support: 202 202 2888
